Import operations glossary.
Terms used across the Importcommand workspace and in ocean import work generally, defined plainly. Definitions are general; your broker is the authority on regulatory terms.
Operational record
In Importcommand, the single record for one shipment that holds order readiness, documents, partner exchanges, milestones, exceptions, and costs from creation to arrival.
Order readiness
The point at which an order is confirmed with the supplier and has a target arrival; the record is normally created here.
Required document set
The list of documents a shipment needs for its scope, tracked per shipment with a status for each.
Document readiness
A roll-up state showing whether the required set for a shipment is complete.
Follow-up
A request to a partner (supplier, forwarder, broker) raised from an item on the record, with owner, due date, and reply history.
Milestone
A movement or clearance event recorded on the shipment: booked, departed, transshipped, arrived, released, delivered.
ETA
Estimated time of arrival. Importcommand logs each revision so drift is visible.
Exception
A change or gap that needs a decision or action: an ETA slip, a missing document, a customs question, a cost surprise. Carries an owner and a next action.
Attention list
The dashboard view of open exceptions ordered by impact and age.
Landed cost
The total cost of getting goods to your door: product cost plus freight, duties and taxes, fees, and adjustments. Importcommand shows an operational view with estimated and confirmed lines.
Demurrage and detention
Charges for containers held at the terminal (demurrage) or outside it (detention) beyond the free time allowed.
FCL / LCL
Full container load versus less than container load, where cargo shares a container with other shippers.
Bill of lading (B/L)
The carrier's transport document; serves as receipt, contract of carriage, and, in negotiable form, title to the goods.
Commercial invoice
The supplier's invoice used by the broker as the basis for valuation and classification.
Packing list
Line-level quantities, weights, and packaging for the shipment.
Incoterms
Standard trade terms (for example FOB, CIF, DAP) that define where risk and cost pass between seller and buyer.
Importer Security Filing (ISF, 10+2)
A US requirement that certain shipment data be filed with CBP before the vessel departs the foreign port; filed by your broker or agent.
Entry
The customs declaration filed in the United States to bring goods into commerce; filed by your customs broker.
Customs broker
A licensed party who files customs declarations on the importer's behalf. In Mexico, the agente aduanal.
Pedimento
The Mexican customs declaration prepared and filed by the agente aduanal.
Definitive import (importación definitiva)
The Mexican regime under which goods enter permanently with duties and taxes paid, as opposed to temporary regimes.
Freight forwarder
A party that arranges transport on your behalf, often booking with carriers and handling transport documents.
Arrival notice
The carrier's or forwarder's notice that a shipment is arriving, with details and charges due.
Workspace
Your company's environment in Importcommand. Records, documents, and access scopes do not cross workspace boundaries.
Scoped access
Access granted to an internal role or an external partner limited to specific records or items.
Human verification
A checkpoint requiring a person to confirm a high-impact operational or compliance decision before it is treated as resolved.
Pilot
Importcommand's onboarding model: one representative shipment run on the record to evaluate fit, integrations, partner access, security and data controls, and migration needs.
Start with one representative shipment.
A controlled pilot maps your handoffs, checks fit and integrations, and shows what a single operational record changes for your team.